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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mike perdue

January 28, 2025

5  out of  5
rating by mike perdue
"Great service from my insurance company for roadside assistance. Brian Hoy was a great partner and easy to work with."
We responded:
"Thank you, Mike, for sharing your positive experience with our roadside assistance service. It's wonderful to hear that Brian Hoy was able to provide you with the support you needed. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Laura Parsons

January 16, 2025

5  out of  5
rating by Laura Parsons
"We were in the market for an estimate for Auto and Home coverage. We contacted Brian Hoy State farm. I spoke with Jessica she was very professional and thorough even advised us that we needed better coverage. We were very impressed with her knowledge. Our rates were much better with more coverage ."
We responded:
"Thanks for sharing your experience, Laura! It's wonderful to hear that Jessica provided you with professional and thorough service, ensuring you got better coverage at a great rate. We're glad you were impressed with her knowledge and that we could meet your needs for Auto and Home coverage."
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Chi Trickett

January 10, 2025

5  out of  5
rating by Chi Trickett
"Alex is a great guy, friendly and helpful! I’m on a fixed income and he helped me find great coverage within my means. Thank you Alex!!"
We responded:
"Thank you, Chi Trickett, for sharing your positive experience with Alex! It's wonderful to hear that he was able to assist you in finding coverage that fits your budget. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."
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N Tori Smith

January 3, 2025

5  out of  5
rating by N Tori Smith
"Im going to be a state farm policyholder forever because of Tabby & Crystal Blackford being the most dedicated to my new journey."
We responded:
"Thank you, N Tori Smith, for sharing your experience! It's wonderful to hear how Tabby and Crystal Blackford have made such a positive impact on your journey. Your feedback is greatly appreciated and reinforces our commitment to providing exceptional service. Looking forward to being part of your journey for many years to come!"
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Chad Furbay

December 7, 2024

5  out of  5
rating by Chad Furbay
"One of the best State Farm Insurance agencies in Ohio!"
We responded:
"Thank you so much for your fantastic review! It's wonderful to hear that you consider our agency among the top in Ohio. We truly appreciate your support and look forward to continuing to serve you!"
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Mavrick Andrew

December 6, 2024

5  out of  5
rating by Mavrick Andrew
"Had an amazing experience with chad. He got me a great policy for my homeowners and auto. Very friendly and even taught me a little bit. Highly recommend. Thanks so much"
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Chad was able to help you find a great policy for both your homeowners and auto insurance. We're glad you found the service friendly and informative."
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Leland Lindsey

November 8, 2024

5  out of  5
rating by Leland Lindsey
"I had a great experience at the Brian Hoy insurance agency in Mogadore. The office was very thorough and helped me save on my home, auto and recreational policies. They also help me set up a family and life insurance plan. While saving me from my previous company."
We responded:
"Thank you so much for sharing your positive experience! It's fantastic to hear that the team was able to help you save on your home, auto, and recreational policies while also setting up a comprehensive family and life insurance plan. We're delighted to have made a difference for you and your family!"
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Mary Blackford

June 7, 2024

5  out of  5
rating by Mary Blackford
"I want to thank and let Tabby know how much I appreciated her help with getting signed up with safe and drive. She took her time to explain everything and set it up on my vehicle. Staff is very friendly and helpful. Brian has loyal and kind staff and it is nice to be connected with honest people. State Farm is a good company."
We responded:
"Thank you for sharing your positive experience with Tabby and our team! We're thrilled to hear that you found our staff to be friendly and helpful. We appreciate your kind words and are glad to have you as a valued customer."
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Ariannah Henry

May 1, 2024

3  out of  5
rating by Ariannah Henry
"Just called the office to inquire about policy change and getting new insurance cards to reflect the change, Tabby answered and was not very friendly. It seemed to be a simple issue, and seeing as this is my first time with this scenario, I wanted to make sure my husband was insured. It was such a bad experience I ended up calling the 1-800 number because I usually get a very nice person on there. Wow the person who answered the 1-800 number was so much nicer and explained everything in a more understanding way."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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K F

February 14, 2024

5  out of  5
rating by K F
"Had a great experience with Spencer here getting me set up with just the right coverage. He took time to answer all of my questions, made useful recommendations, and researched solutions to my unique situation. Happy to be with State Farm."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Hkjj Hvkguy

January 9, 2024

5  out of  5
rating by Hkjj Hvkguy
"Spencer Barlow was outstanding!He was very professional and thorough!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Katrina Perez

December 18, 2023

5  out of  5
rating by Katrina Perez
"Brian was wonderful! He was very friendly, patient and knowledgeable. I didn’t feel pressured into buying and he took the time to go through options, rather than just a quick quote for both auto/home. He was personable and I honestly feel like I can trust him. I didn’t need to shop around for any more quotes. So even after he mentioned that I could call him back after shopping around, I declined and signed! No scare tactics like I had with other “quoters”! AND “the others” were much higher despite the same coverage. I’m also considering changing my life insurance policy to State Farm. Thanks so much Brian!! I genuinely appreciate you! 🙏🏽"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Janice Puckett

December 14, 2023

5  out of  5
rating by Janice Puckett
"Brian Hoy followed up with these transactions. I am so glad that he did. He saved us some money."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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S Kenna

December 13, 2023

5  out of  5
rating by S Kenna
"Brian got me a good price on all my insurance needs, was thorough, easy to communicate with, right on top of things and had answers to all my questions. I highly recommend Brian for all of your insurance needs. He's very personable and a pleasure to work with."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Donnie Davis

November 2, 2023

5  out of  5
rating by Donnie Davis
"Working with Spencer was a breeze! He made sure I understood all my options, and found ways to beat out competitors that I was previously researching. I will continue to recommend everyone to Spencer & the whole team! Great work!"
We responded:
"Thank you for sharing your positive experience working with Spencer and for your kind words about his service. We greatly appreciate your feedback."
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thomas barlow

November 2, 2023

5  out of  5
rating by thomas barlow
"Spencer is a great help when it comes to making sure I understand what I am looking at. He is very knowledgeable about the plans and different services that they offer to better serve me."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our clients. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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Joey Samide

November 1, 2023

5  out of  5
rating by Joey Samide
"Spencer was great in assisting me in my needs! He was able to hook me up with an amazing bundle deal that worked out best for my family and I! Very enthusiastic, personable, and made the process super simple. Would highly recommend Spencer!"
We responded:
"Spencer's enthusiasm, personable nature, and the simplicity of the process are what we aim for in providing our services. We greatly appreciate your recommendation of Spencer. Thank you for the kind feedback."
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Eric Jay Harmston

November 1, 2023

5  out of  5
rating by Eric Jay Harmston
"A great person"
We responded:
"Thank you so much for the wonderful feedback."
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Austin Stefan

November 1, 2023

5  out of  5
rating by Austin Stefan
"My experience with Alex was smooth and comfortable. Received a quote and had all my questions answered in an understandable manner. 10/10, definitely recommend."
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear about your positive experience with Alex. It's incredibly motivating for our team to know that our efforts are making a difference in the lives of our customers. Your kind words and support mean a lot to us. We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
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Rodney Stevens

November 1, 2023

5  out of  5
rating by Rodney Stevens
"This agency has been amazing. Chad Furbay has been one the best and easiest to work with. He's always responsive and gets any issues or updates taken care of immediately. I recommend Brian Hoy state farm and Chad Furbay to everyone. They won't let you down!"
We responded:
"We truly appreciate your glowing review and your kind words about our agency and Chad Furbay. It's fantastic to hear that you've had an amazing experience with us, and that Chad has been such a standout in providing excellent service."
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Thomas barlow

November 1, 2023

5  out of  5
rating by Thomas barlow
"Amazing nice person would recommend."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be amazing and nice."
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Joseph

November 1, 2023

5  out of  5
rating by Joseph
"He did a great job and really helped me out with my insurance"
We responded:
"We're truly grateful for your positive feedback! It's wonderful to hear that you were satisfied with our service and that we were able to assist you with your insurance needs."
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Scott Watkins

November 1, 2023

5  out of  5
rating by Scott Watkins
"Spencer was an excellent help quoting me insurance and giving me a better plan than my existing provider for around the same price. Would gladly recommend Spencer to anyone shopping for insurance."
We responded:
"Thank you so much for taking the time to share your experience with Spencer and our insurance services! We're thrilled to hear that Spencer provided you with excellent assistance, offering a better insurance plan at a similar price to your existing provider. Spencer is a valuable member of our team, and your feedback serves as a great source of motivation for him and our entire staff. Providing quality service and competitive insurance solutions is our mission, and we're delighted to have met your expectations."
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Jennika Barlow

November 1, 2023

5  out of  5
rating by Jennika Barlow
"Call Spencer Barlow for insurance. He’ll be amazing!"
We responded:
"Your support and recommendation mean a lot to us, and we're committed to continuing to provide excellent service to all our customers. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help."
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Arthur Lampe

November 1, 2023

5  out of  5
rating by Arthur Lampe
"Chad and the State Farm team are very knowledgeable and do a great job"
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with Chad and our State Farm team. We truly appreciate your feedback! Our team takes pride in being knowledgeable and dedicated to providing the best service to our clients. Your words are a testament to our commitment, and we're delighted to have been of service to you."